Roller Shutter Door Spares and Replacement Parts

We hold and supply the parts that actually wear out on a roller shutter door: torsion springs, motors and gearboxes, individual slats, bottom rails, guide rails, bearings, chains, remotes and safety edges.

Repair or replace

A curtain with three damaged slats near the bottom does not need a new door — those slats can be swapped. A twenty-year-old door with a corroded barrel and worn guides usually does. We will tell you which situation you are in and price both where it is genuinely a close call.

Other makes

Most of our service work is on doors we did not install. We stock or can source parts for the common makes on South African sites. Where a component is proprietary and genuinely no longer available, we say so immediately rather than stringing out repairs on a door that cannot be kept going.

Send a photo of the door and the motor plate and we can usually identify what you need before anyone travels.

What we stock

• Torsion springs across the common ratings, wound to your door’s balance
• Motors, gearboxes, chains, sprockets and manual chain hoists
• Individual slats, end locks, bottom rails and weather seals
• Guide rails, brackets, bearings and barrel components
• Remotes, receivers, keypads, safety edges, photocells and loop detectors

Identifying what you need

Send a photograph of the drive and the end plate along with the opening width and height. That identifies most doors in circulation here. If the make is unclear, a close photograph of the slat profile usually settles it. For doors we manufactured we can look up the original specification and supply the exact component rather than the nearest match.

A word on springs

We supply springs, and we would strongly suggest letting a technician fit them. A torsion spring holds the entire weight of the curtain under considerable stored energy, and springs cause serious injuries every year to people who did not expect one to release. Every other part on this list is reasonable to fit yourself with basic tools.

Repair before replace

A curtain with two or three damaged slats near the bottom rail does not need replacing — those slats come out individually and cost a fraction of a new door. The same applies to a bent bottom rail, a worn bearing or a failed receiver. Where a door genuinely is finished we say so, but the default assumption is that a door worth having is worth repairing.

Trade and maintenance supply

We supply parts to other installers, facilities teams and in-house maintenance departments as well as to end users. If you run your own maintenance we would rather sell you the correct spring than have you fit an approximate one, so tell us the door and we will identify the right component rather than the nearest match on the shelf.

Lead times on parts

Common wear items are held in stock and available immediately. Springs are wound to your door’s balance, which is same-day to next-day. Motors and gearboxes for the common drives are stocked; unusual or discontinued units are ordered in and we will tell you the realistic lead time upfront rather than after you have committed.

Collection and delivery

Parts can be collected from the factory at Tarlton, Krugersdorp, or couriered nationally. For sites we already service, spares frequently travel out with the next scheduled visit at no extra cost, which is worth asking about before paying for a courier.

Fitting parts we supply

If you would rather we fit them, say so when ordering and we will quote the labour alongside the part. On springs we would encourage it — everything else on our list is reasonable for a competent maintenance person with basic tools, and we are happy to talk through the procedure over the phone.