We install what we manufacture, using our own teams. That matters more than it sounds: when installation is subcontracted to whoever is nearest, nobody owns the result, and the warranty conversation a year later becomes an argument about whose fault it was.
How an installation runs
- Site survey. We measure the structural opening, check headroom and side room, confirm the substrate we are fixing into and the available power supply.
- Manufacture. Built to your measured opening at our Sandton works.
- Installation. Guides fixed to structure, barrel and curtain hung, drive fitted and limits set.
- Testing and handover. Safety devices tested, and we show your team how to operate the door manually if the power fails.
New build and replacement
On new builds we work to the architect’s opening and coordinate with the main contractor’s programme. On replacements we check whether existing guides and lintels are reusable, which frequently brings the cost down.
Preparation work
Sometimes an opening needs work before a door can go in — a lintel, a level threshold, a power supply. We identify that at survey and itemise it in the quote rather than discovering it on installation day and issuing a variation.
The survey decides the job
We measure the structural opening rather than the existing door, because the two are frequently different — especially in older buildings where the frame has settled. We check headroom for the drum or panel stack, side room for the guides and drive, and confirm the power supply is on the right side of the opening at the right rating. Anything the building needs before a door can go in is itemised on the quote rather than discovered on installation day.
Installation day
Our own team fits the door — never subcontracted. The old door is removed and taken away where that is part of the quote, guides are set plumb and square, the curtain is hung and balanced, limits are set, and every safety device is tested and adjusted to within safe closing force. Before we leave you get a demonstration of normal operation and of the manual override, because the first time you need that override should not be during a power cut.
Multiple openings
Multi-door installations are phased so you never lose more than part of your capacity at once. On dock and dispatch doors we typically work a few bays at a time; on retail frontages we work after trading hours. The programme is agreed with you at quoting stage rather than imposed on the day.
Lead times
Roughly two to three weeks from accepted quote to a fitted door for standard industrial and domestic work, with the survey and manufacture taking most of that. Fire-rated assemblies and unusual sizes run longer because components are brought in, and we tell you that upfront rather than letting the date slip quietly.
Replacing an existing door
Most of our installation work is a replacement rather than a new build, and the trap is always the same: the opening has moved since the original door went in. Lintels settle, frames rack and previous repairs leave packing behind. We measure the structural opening as it is today, which is why our doors do not arrive needing to be shimmed into place with steel and foam.
New builds
On new construction we would rather be involved before the opening is finished than after. Ten minutes with the builder about headroom, side room and where the power lands avoids a door that has to be redesigned around a beam nobody mentioned. Send us the drawing and we will tell you what the opening needs to accommodate the door you want.
Common questions
About roller shutter door installation
A single standard door is usually a one-day fit. Multiple bays are phased so you never lose more than part of your dock or workshop capacity at once. The longer part is manufacture — roughly two to three weeks from accepted quote.
No. Our own teams install what we manufacture. It matters more than it sounds: when installation is subcontracted to whoever is nearest, nobody owns the result, and the warranty conversation a year later becomes an argument about whose fault it was.
A structurally sound opening and, for motorised doors, a power supply at the right side of it. The site survey checks both. If the opening needs steelwork or the power needs moving, that is itemised in the quote rather than discovered on installation day.
Yes, and it is included in most replacement quotes. Say so at survey stage so the team arrives with the right equipment, particularly on wide industrial openings.
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