Garage Door Repairs

Typical response: Same-day in Gauteng where we can reach you

A garage door that will not open is not an inconvenience — it is a car you cannot get to and a house standing open. We repair roll-up, sectional and tip-up garage doors of all makes, whether or not we fitted them.

What we get called out for

• Broken springs. The most common failure by a distance. A snapped torsion spring makes the door suddenly very heavy or drops it. Do not try to lift it manually — springs under load cause serious injuries.
• The motor hums but nothing moves. Usually a stripped gear or a sheared drive, not a dead motor.
• The door will not close. Nine times out of ten the safety beam is misaligned or dirty, which is a ten-minute fix.
• The door is off its tracks or guides. Almost always a reversing vehicle. Needs realigning before it damages the panels.
• Noisy, jerky operation. Bearings, rollers or a curtain binding in the guides — all cheap now, expensive later.

What it costs

We quote after diagnosis rather than over the phone. A safety beam realignment and a spring replacement on a double door are not the same job, and a number given before anybody has looked at the door is a number that changes.

Repair or replace

A door with a sound panel and a failed spring is worth repairing every time. A twenty-year-old tip-up with a rusted panel and a seized mechanism is not, and we will tell you so rather than sell you three repairs in a year.

The five faults we see most

• Broken torsion spring. The door suddenly becomes very heavy or drops. Stop using it — the spring carries the full weight of the panel and is not a DIY repair.
• Motor runs, door does not move. Usually a stripped drive gear or sheared coupling, which is cheaper than the dead motor most people assume.
• Door reverses on closing. Nearly always a dirty or misaligned safety beam. Wipe both lenses and check the indicator lights before booking a callout.
• Door off its tracks or guides. Almost always a reversing vehicle. Needs realigning before it damages the panels.
• Noisy, jerky operation. Rollers, hinges or bearings — cheap now, expensive once they take the panel with them.

Doors we repair

Roll-up, sectional and tip-up doors of all common makes, on houses, complexes and estates. Whether we installed it makes no difference to how we treat it. Where a range has been discontinued and parts genuinely no longer exist, we tell you on the first visit rather than after three billed attempts.

Repair or replace

A door with a sound panel and a failed spring is worth repairing every time — the panel is the expensive part and it usually outlives several motors. A twenty-year-old tip-up with a rusted panel and a seized mechanism is not worth chasing, and we will say so. The one thing we will not do is sell you a sequence of repairs on a door that was finished before we arrived.

What it costs

We quote after diagnosis. A safety beam realignment and a double-door spring replacement are not remotely the same job, and a figure given over the phone for a door nobody has seen is a figure that changes on the invoice.

Estates and complexes

We do a good deal of work for bodies corporate and estate managers, where a single visit covering multiple units is far cheaper per door than owners calling separately. Where an estate has a standard door specification we hold the matching parts, so repairs stay consistent across the complex rather than gradually diverging.

Safety, honestly stated

Two parts of a garage door will genuinely injure you: the torsion spring and the curtain under a failed spring. Both hold serious stored energy and neither is a reasonable DIY repair. Almost everything else — rollers, hinges, remotes, safety beams, weather seals — is fair game with basic tools, and we will happily tell you which is which over the phone.