Roller shutter & garage doors in Sandton. Surveyed, fitted and serviced across Gauteng.

Insurance and audit requirements

Roller Shutter Door Safety and Compliance Inspections

Force testing, safety edge and photocell checks, and fire door drop tests — with a written report for your insurance file or audit.

Green industrial roller shutter door installed next to a fire hose reel

Powered doors are machinery. Insurers, health and safety officers and fire consultants increasingly ask for evidence that yours have been inspected and are operating within safe limits — and a verbal assurance from whoever last worked on them is not evidence.

What an inspection covers

  • Closing force measurement against safe limits
  • Safety edge and photocell function testing
  • Manual override operation
  • Curtain, guide, spring and fixing condition
  • Fire door drop test and release integration, where applicable

What you get

A written report per door, listing what was tested, what passed, what needs attention, and what is urgent. Where something fails we quote the remedy separately so you are not signed into work you have not agreed to.

How often

For most commercial sites, annually. For high-cycle industrial doors and anything fire-rated, more often — we will recommend an interval based on the duty rather than sell you the maximum.

Why this exists

A powered door is machinery, and it moves a heavy curtain under power in a space people walk through. Insurers, health and safety officers and fire consultants increasingly want documented evidence that yours have been inspected and are operating within safe limits. A verbal assurance from whoever last worked on the door does not satisfy that, and after an incident it satisfies nobody at all.

What the inspection covers

  • Closing force measured at the leading edge and compared against safe limits
  • Safety edges, photocells and any presence detection tested under load
  • Manual override and fail-safe operation confirmed
  • Spring condition and remaining cycle life assessed
  • Drive, brake and gearbox condition inspected
  • Fixings, brackets and guide rail alignment checked
  • Curtain, end locks and bottom rail inspected for damage

Fire-rated assemblies

Fire shutters are life-safety components rather than security ones. We test release from the building fire panel rather than only at the door, confirm gravity descent operates at the correct rate, and check that the installation still matches the approved detail — which matters, because tenant fit-outs move compartment lines more often than anyone records.

What you get, and what happens if a door fails

A written report per door listing what was checked, the measured values and anything that failed, with remedial work priced separately. There is no obligation to have us do that work; the report is yours regardless. Where a failure makes a door genuinely unsafe we will say so plainly rather than burying it in a list.

How often doors should be inspected

Annually as a baseline, more frequently on high-cycle doors and on anything the public passes under. A door opening fifty times a day changes measurably in six months, and closing force in particular drifts as springs age — which is exactly the parameter that determines whether the door is safe around people.

Who asks to see these reports

Insurers after an incident, health and safety officers during inspection, fire consultants on rated assemblies, and internal auditors on sites running formal quality systems. The report format is designed for all four: measured values rather than assurances, dated, per door, with failures stated plainly instead of buried.

Booking an inspection

Send us the number of doors, their approximate sizes and whether any are fire-rated, and we will quote per door with a single site attendance. Most sites are covered in one visit. Where an inspection is being done to satisfy a specific insurer or auditor requirement, tell us which — the report can be formatted to answer their questions directly rather than making you translate ours into theirs.

What we cannot certify

We inspect and report on the door, its drive and its safety devices. We do not certify the structure the door is fixed to, and where fixings are into failing brickwork or a lintel that has moved, that is flagged for a structural engineer rather than quietly patched. Saying so is the point of an inspection.

Common questions

About roller shutter door safety and compliance inspections

Powered doors are machinery. Insurers, health and safety officers and fire consultants increasingly want evidence that yours have been inspected and are operating within safe limits, and a verbal assurance from whoever last worked on them is not evidence.

Closing force measured against safe limits, safety edges and photocells tested, manual override and fail-safe operation checked, spring and drive condition assessed, and fixings and guides inspected. Everything is recorded, including anything that failed.

Yes. Fire-rated assemblies are life-safety components, so we test release from the building fire panel rather than just locally, and confirm gravity descent operates as designed.

You get a written report listing what failed and what it needs, priced separately. There is no obligation to have us do the remedial work — the report is yours either way.

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Next step

Send the opening size. We will do the rest.

A rough width and height is enough to start a quote. If a door is stuck right now, call the standby number instead.

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